Guarantee

We want you to be 100% happy with your Swannack item and, for the most part, our customers always are. But, if you do decide the item isn’t quite the right one for you, it can be returned.

All items must be returned within 14 working days from the date of delivery and be in an unused, original and saleable condition. If you wish to return your item email us on accounts@swannackmade.com.

Once we receive your return, we’ll then process a full refund of your purchase price and any delivery charges that you paid when the item was originally ordered. Customers cover the postage for all returns.